Surgery Counselor (Phoenix - Maryvale)
- Posted: 03 October 2019
- Phoenix, AZ, USA
At American Vision Partners (AVP), we’re bringing the best together. Our company was created with the affiliation of Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, and the M&M Eye Institute. Today we’re one of the nation’s largest and most comprehensive ophthalmology practices with more than 45 eye care centers in Arizona and New Mexico - including 24 ambulatory surgical centers. At AVP we are committed to best in class patient care, being a pioneer in research and technology and most importantly, rewarding and recognizing our employees!
Southwestern Eye Center - Phoenix -Maryvale with travel to Sun City
Bilingual a PLUS
As a Surgery Counselor, you’ll be the patient’s guide through the surgery process and are responsible for providing a smooth and exceptional experience. Your strong detail orientation and multi-tasking skills will be essential to our success in our fast-paced, high-volume environment as you schedule surgeries and surgical appointments, verify insurance, and prepare charts for surgery.
Counsels patients for surgery regarding procedure details and available options for cataract surgery
Educate patients regarding elective options and advanced technology options for cataract surgery
Reviews all surgery paperwork with patients; consent for procedures
Schedules surgical procedures to include all pre-operative and post-operative appointments
Communicate out of pocket cost info to patients, Assist patients with financing if needed
Prepares surgical charts, labels documents with appropriate surgical paperwork
Helps create a quality patient experience
High School Diploma or GED required
At least one-year experience working in medical field and counseling of surgical patients preferred
Experience in ophthalmology or optometry preferred
Excellent verbal and written communication skills
Detailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
- Flexible schedule working Monday-Friday
Benefits & Perks:
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental to significant eye care discounts, continuing education, 401(k), 9 paid holidays plus PTO, flexible work hours and much more!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.