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Systems Engineer- Phoenix

Information Technology

  • Posted: 10 August 2022
  • Full-time
  • Phoenix, AZ, USA

At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, and Moretsky Cassidy Vision Correction. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, and Texas – including 25 ambulatory surgical centers.

At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work.  We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!

Systems Engineer 
American Vision Partners- (i17 & Greenway); In Office, potential 1 day remote weekly; potential for travel

As a Systems Engineer, you will be responsible for helping to build out, maintain, and troubleshoot AVP’s IT infrastructure. Serve as part of a team of engineers who collectively demonstrate excellent technical competence, reliability in delivering mission-critical infrastructure, and who continually ensure the highest levels of accessibility, optimization, and security. Qualified applicants will have a strong background in IT, computer systems engineering, or systems engineering and analysis.


  • Ability to manage and monitor all installed systems and infrastructure
  • Oversight of infrastructure including installing, configuring, testing and maintaining operating systems, application software and system management tools
  • Ability to see potential issues and proactively ensure the highest levels of systems and infrastructure accessibility
  • Monitor and test performance of applications, foreseeing potential bottlenecks and identifying possible solutions
  • Ability to work with developers to implement those fixes
  • Continual maintenance of security, including backup and redundancy strategies
  • Contribute to the testing and introduction of new software and hardware into the Citrix and Infrastructure environments
  • Building, testing, and maintaining servers and the VDI environment
  • Competency in writing and maintaining custom scripts to increase system efficiency and lower downtime due to required human intervention
  • Desire to work alongside the team to help design information and operational support systems
  • Authoring and updating infrastructure, support and procedures documentation
  • Ensure configuration, change and event management processes, procedures and controls are implemented and adhered to
  • Consistently and successfully provide 2nd and 3rd level support to infrastructure
  • Excellence in communication as a liaison with vendors and other IT team members to resolve issues
  • May be assigned additional duties as required


  • Bachelor’s degree in Computer Science, IT, or related field OR equivalent experience
  • 4-7 years of experience as an IT systems professional, with at least 2 years as a Systems Administrator/Engineer.
  • Demonstrated experience deploying and supporting complex systems infrastructures
  • Expert knowledge of Microsoft technologies, Windows Server 2019 and below, Active Directory, and Microsoft Exchange 2019 and below
  • Intermediate to Advanced knowledge of server maintenance, release management, and change control processes
  • Intermediate to Advanced knowledge of virtualization and containerization (Citrix Xen platform, VMware Horizon, ESXi)
  • Intermediate knowledge of systems availability, backup, and disaster recovery disciplines
  • Exposure to SAN design, implementation and support
  • Solid LAN/WAN skills (OSI network layers, TCP/IP)

Benefits & Perks:

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental to significant eye care discounts, continuing education, 401(k), paid holidays plus PTO, flexible work hours and much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.